eSanjeevani logo with doctor illustration - India’s free telemedicine platform

Healthcare has consistently been an issue of reach in India. Most individuals in rural and semi-urban regions travel for hours to see a doctor. To fill the gap, the Government of India initiated eSanjeevani, an online healthcare platform that connects patients with doctors virtually. Through this platform, individuals can see doctors without actually going to hospitals.

This blog will tell you what eSanjeevani is, how it works, and how you can apply it to yourself and your family.

What is eSanjeevani?

eSanjeevani is India’s national telemedicine service, envisioned by the Centre for Development of Advanced Computing (C-DAC), Mohali, and operationalized by the Ministry of Health & Family Welfare. It facilitates free-of-cost online consulting of doctors to the citizens, either at home or at health centres.

It has two main components:

eSanjeevaniAB-HWC (Doctor-to-Doctor Service):

This connects doctors in rural Health & Wellness Centres (HWCs) with specialists in district hospitals or medical schools.

Local physicians help patients connect with doctors through video consultation.

This enables villagers to seek specialist medical advice without having to travel far.

eSanjeevaniOPD (Physician-to-Patient Service):

This allows any individual with a computer or mobile phone to register on the portal and consult a doctor directly from home.

It is especially useful for patients who cannot visit hospitals due to mobility, location, or emergencies like the COVID-19 pandemic.

Advantages of eSanjeevani

Free of charges: eSanjeevani consultations are free of charges.

Convenience: You will be able to consult a doctor at home without any queues.

Access to experts: Even rural patients are able to consult doctors from well-known hospitals. Paperless service: You receive an electronic prescription that you can print and use in pharmacies.

Secure and private: Consultations are done through secure video calls.

How to Use eSanjeevaniOPD as a Patient

Here’s a step-by-step guide:

Go to the Portal or download the App:

Website: https://esanjeevaniopd.in

Mobile App: Available on Google Play Store.

Register Yourself:

Enter your phone number and receive an OTP to authenticate.

Fill in your information (name, age, gender, state, etc.).

Book a Token:

Select the specialty/doctor you need (e.g., general medicine, pediatrics, etc.).

You will find yourself issued with a token number.

Wait for Your Turn

You will be placed in an online waiting room until the doctor is available.

See the Doctor

The consultation is done via video call.

The doctor will discuss your symptoms and suggest treatment.

Prescription Download:

Upon consultation, you get an electronic prescription in PDF format.

This can be shown at pharmacies to buy medicines.

Effect of eSanjeevani

eSanjeevani has conducted crores of consultations across India since it was launched. It has been a boon to rural patients and has been a lifesaver in the COVID-19 lockdowns. It also reduces unnecessary hospital visits, thus decongesting the hospitals and saving the patients on transport costs.

Conclusion

eSanjeevani is revolutionizing India’s healthcare. It is accessible, convenient, and makes sure that all its citizens – in big cities or small towns – can access a doctor without any obstacles. As India is at the forefront of a Digital Health Mission, the likes of eSanjeevani are indispensable in bringing healthcare to the masses and making it inclusive.

If you have not done so, please take a moment to use eSanjeevani yourself or for your loved ones. It could save the time, money, and maybe even a life.

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